This notice describes how Personal Data (defined below) about you may be used and disclosed and how you can
obtain access to this information. Please review it carefully.
INTRODUCTION
We at Ultra Health, LLC (“we”, “us”, “the Company”, or “Ultra Health”) value your privacy and are committed
to keeping your personal data confidential. This Privacy Policy describes how we collect, use, and disclose
your information in the context of providing the Ultra Health website located at https://www.ultrahealth.pro
including all relevant content and functionality associated with the Website (collectively, the “Website”).
Privacy Policy Applicability
This Website Privacy Policy applies to personal data that Ultra Health collects from users of the Ultra
Health Website
(“Personal Data”). The term “Personal Data” includes any information that can be used on its
own or with other information in combination to identify or contact one of our users.
We believe that privacy and transparency about the use of your Personal Data are of utmost importance. In
this Website Privacy Policy, we provide you detailed information about our collection, use, maintenance, and
disclosure of your Personal Data. The Website Privacy Policy explains what kind of information we collect,
when and how we might use your Personal Data, how we protect Personal Data, and your rights regarding your
Personal Data. This Website Privacy Policy does not describe how we collect, use, and disclose your Personal
Data in the context of providing you with the Health Arc Platform.
For additional information related to how we use and disclose your Personal Data
please contact our Privacy
Officer at support@ultrahealth.pro
Note regarding third-party sites: Our Website may contain links to other sites that are not operated by
Ultra Health. If you click a third-party link, you will be directed to that third party’s site. We strongly
advise you to review the privacy policy(ies) of every site you visit. Ultra Health has no control over and
assumes no responsibility for the content, privacy policies, or practices of any third-party sites or
services.
This Website Privacy Policy does not apply to your use of or access to any third-party sites or
services.
Agreement to Website Privacy Policy Terms
BY ACCESSING AND/OR USING THE WEBSITE,
YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND AGREE TO THE TERMS OF
THIS WEBSITE PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY CEASE USING THE WEBSITE.
Website Privacy Policy Updates
Please note that
we occasionally update this Website Privacy Policy, and it is your responsibility to stay
up to date with any amended versions. Any revisions to the Website Privacy Policy will be posted on the
landing page(s) of the Website. Any changes to this Website Privacy Policy will be effective immediately
upon providing notice via the Website landing page(s) and will apply to all Personal Data that we maintain,
use, and disclose. If you continue to use the Website following such notice, you are agreeing to those
changes.
Questions or Concerns
If you have any questions or concerns after reading this Website Privacy Policy, please do not hesitate to
contact us at
support@ultrahealth.pro We appreciate your feedback.
COLLECTION AND USE OF PERSONAL DATA
What Personal Data Does Ultra Health Collect?
We collect three types of information from our Website users:
(i) contact data;
(ii) support data;
(iii)
technology data. Each category of data is explained in depth below.
Contact Data: Ultra Health collects contact data from users, which may include, but not be limited to, your
name, age, gender, ethnicity, phone number, physical location address, and e-mail address. The collection of
this demographic data is primarily used to contact you and provide consultations or demos of Ultra Health
products and services.
Support Data: If you contact us for support or to lodge a complaint, we may collect technical or other
information from you through log files and other technologies, some of which may qualify as Personal Data
(e.g., IP address). Such information will be used for the purposes of troubleshooting, customer support,
software updates, and improvement of the Website in accordance with this Website Privacy Policy. Calls with
Ultra Health may be recorded or monitored for training, quality assurance, customer service, and reference
purposes.
Technology Data: We use common information-gathering tools, such as log files, cookies, web beacons, and
similar technologies to automatically collect information, which may contain Personal Data from your
computer or mobile device as you navigate our Website or interact with emails or other communications we
have sent you. The information we collect may include your IP address (or proxy server), device and
application identification numbers, location, browser type, Internet service provider and/or mobile carrier,
the pages and files you viewed, your searches, your operating system and system configuration information,
and date/time stamps associated with your usage. This information is used to analyze overall trends, help us
provide and improve our Website, and ensure the proper functioning and security of the Website.
How Does Ultra Health Collect Personal Data?
Website Engagement: Ultra Health collects Personal Data through your engagement with the Website, such as
when you sign up to receive information from Ultra Health, schedule a consultation or demo, or sign up for a
newsletter.
Browser or Device Information: Certain information is collected by most browsers or automatically through
your device, such as your Media Access Control (MAC) address, computer type, screen resolution, operating
system name and version, device manufacturer and model, language, and Internet browser type. We use this
information to ensure that the Website functions properly.
Clear GIFs: We employ a software technology called clear GIFs (also known as web beacons, web bugs, or pixel
tags) along with other technologies such as e-tags and JavaScript that help us better manage content on our
site by informing us what content is effective. Clear GIFs are tiny graphics with a unique identifier,
similar in function to cookies that are used to track the online movements of web users. In contrast to
cookies, which are stored on a user’s computer hard drive, clear GIFs, which are about the size of a period,
are embedded invisibly on web pages. We do not tie the information gathered by clear GIFs, e-tags, or
JavaScript to your Personal Data.
Third-Party Plugins: The Website may include plugins from other companies. These plugins may collect
information about the pages you visit and share this information with the company that created the plugin
even if you do not interact with it. Ultra Health has no control over and assumes no responsibility for the
content, privacy policies, or practices of any third-party sites or services. We strongly advise you to
review the privacy policy(ies) of every site you visit.
Third-Party Online Tracking: Ultra Health may also partner with certain third parties to collect, analyze,
and use some of the information described in this section. For example, we may allow third parties to set
cookies or use web beacons on the website or in email communications from us. This information may be used
for a variety of purposes, including online website analytics and interest-based advertising. In no event
will Ultra Health sell any identifiable data collected from Website users.
What Is Ultra Health’s Cookie Policy?
Cookies are files that hold a small amount of data specific to a web application, which can later be used to
help remember information entered, preferences selected, and movement within the application. We use cookies
and other technologies to, among other things, better serve you with more tailored information, and to
facilitate efficient and secure access to the Website.
Our cookies do not, by themselves, contain Personal Data. Further, we do not combine the general information
collected through cookies with any other Personal Data to identify you. However, we do use cookies to
identify that your web browser has accessed aspects of the Website and may associate that information with
your User Account (if one exists).
Presently, Ultra Health uses cookies for Google Analytics. This information may be used in connection with
website pages and HTML formatted email messages to, among other things, track the actions of users and email
recipients and compile statistics about usage and response rates.
How Can Users Opt-Out of Cookies?
If you prefer, you can usually choose to set your browser to remove and reject cookies. If you enable a do
not track signal or otherwise configure your browsers to prevent us from collecting cookies, certain
features of the Website may not operate correctly, and you may also be unable to take advantage of some of
the Website’s features.
Do Not Track Disclosure
Some web browsers may transmit do not track (“DNT”) signals to websites with which the user communicates. To
date, there is no industry standard for DNT and users cannot know how a given company responds to a DNT
signal they receive from browsers. Ultra Health is committed to remaining apprised of DNT standards.
However, Ultra Health does not support DNT browser settings and does not currently participate in any DNT
frameworks that would allow Ultra Health to respond to signals or other mechanisms regarding the collection
of your personal information.
How Will Ultra Health Use Your Personal Data?
Ultra Health processes your Personal Data based on legitimate business interests, the provision of the
Website to you, compliance with our legal obligations, and/or your consent. We only use or disclose your
Personal Data when it is legally mandated or where it is necessary to fulfill those purposes described in
this Website Privacy Policy. Where required by law, we will ask for your prior consent before disclosing
your Personal Data to a third party.
More specifically, Ultra Health processes your Personal Data for the following legitimate business purposes:
• To provide the functionality of the Website to you;
• To respond to your inquiries and fulfill your requests when you contact us via one of our online contact
forms or when you send us questions, suggestions, compliments or complaints about our Website;
• To send administrative information to you, such as a change in our terms, conditions, and policies, and to
fulfill the terms of any agreement you have with Ultra Health;
• To provide you with our newsletter and/or other marketing materials, including marketing-related emails
with information about Ultra Health services and products that are likely to be of interest to you;
• To manage and improve our operations and the Website, including the development of additional
functionality;
• To better understand your interests and preferences, so that we may personalize our interactions with you
and provide you with information and/or offers tailored to your interests;
• To respond to lawful requests from public and government authorities, and to comply with applicable
state/federal law, including cooperation with judicial proceedings and court orders;
• To protect our rights, privacy, safety, or property, and/or that of you or others by providing proper
notices, pursuing available legal remedies, and acting to limit our damages;
• To handle technical support and other requests from you;
• To keep our Website safe and secure.
Ultra Health may aggregate, de-identify, and/or anonymize Personal Data collected through the Website so
that it will no longer be considered Personal Data. We do so to generate other data for our use, which we
may use and disclose for any purpose, as long as it no longer identifies you or any other individual.
Where Is Personal Data Processed?
The Personal Data we collect through the Website will be stored on secure servers in the United States.
Personal Data may be transmitted to third parties, which parties may store or maintain the data on their
secure servers. These third parties are not permitted to transfer your Personal Data outside of the United
States.
With Whom Does Ultra Health Share Personal Data?
We may share your personal information with the following categories of individuals/entities:
Business Partners and Vendors: We share Personal Data with a limited number of partners, service providers,
and other persons/entities who help run our business (“Business Partners”). Specifically, we may employ
third-party companies and individuals to facilitate our Website, provide services on our behalf, perform
Website-related functions, or assist us in analyzing how our Website is used. Our Business Partners are
contractually bound to protect your Personal Data and to use it only for the limited purpose(s) for which it
is shared. Business Partners’ use of Personal Data may include, but is not limited to, the provision of
services such as data hosting, IT services, and customer services.
Our Advisors: We may share your Personal Data with third parties that provide advisory services to Ultra
Health, including, but not limited to, our lawyers, auditors, accountants, and banks (collectively,
“Advisors”). Personal Data will only be shared with Advisors if Ultra Health has a legitimate business
interest in the sharing of such data.
Third Parties Upon Your Direction or Consent: You may direct Ultra Health to share your Personal Data with
third parties. Upon your request and consent, we may share such Personal Data with those third parties that
you identify.
Third Parties Pursuant to Business Transfers: In the event of a reorganization, merger, sale, joint venture,
assignment, transfer, or other disposition of all or any portion of Ultra Health’s corporate entity, assets,
or stock (including in connection with any bankruptcy or similar proceedings), we may share your Personal
Data with a third party.
Government and Law Enforcement Authorities: If reasonable and necessary, we may share your Personal Data to
(i) comply with legal processes or enforceable governmental requests, or as otherwise required by law;
(ii)
cooperate with third parties in investigating acts or omissions that violate this Website Privacy Policy;
(iii) bring legal action against someone who may be causing intentional or unintentional injury or
interference to the rights or property of Ultra Health or any third party, including other users of our
Website.
How Long Does Ultra Health Retain Personal Data?
Ultra Health retains your Personal Data only as long as necessary and as required for our business
operations, the provision of the Website, archival purposes, and/or to satisfy legal requirements. The exact
period of retention will depend on:
(i) the length of time in which you use the Website;
(ii) the personal
risk of harm for unauthorized use or disclosure;
(iii) the purposes for which we process your Personal Data,
including whether those purposes can be achieved through other means;
(iv) business operations and legal
requirements.
Except where requested by Ultra Health, we ask that you do not send to us through the Website or otherwise
disclose to us any sensitive Personal Data, including social security numbers, information related to racial
or ethnic origin, political opinions, religion or other beliefs, health, biometric or genetic
characteristics, criminal background, or trade union membership.
At the end of the applicable retention period, we will remove your Personal Data from our databases and will
require that our Business Partners remove any identifiable Personal Data from their databases. If there is
any data that we are unable to delete entirely from our systems for technical reasons, we will put in place
appropriate measures to prevent any further processing of such data. Please note that once we disclose your
Personal Data to third parties, we may not be able to access that Personal Data and we cannot force the
deletion or modification of such information by third parties.
What Happens to Personal Data Submitted by Minors?
Ultra Health does not knowingly collect Personal Data from individuals under the age of 18. Additionally,
our Website is not directed to individuals under the age of 18. We request that these individuals not
provide Personal Data to us. If we learn that Personal Data from users under the age of 18 has been
collected, we will take reasonable measures to promptly delete such data from our records. If you are aware
of a user under the age of 18 accessing the Website, please contact us at support@ultrahealth.pro.
If you are a resident of California under the age of 18 and have disclosed Personal Data to us, you may ask
us to remove content or information that you have submitted through or to our Website.
USER RIGHTS
What Rights Do Users Have Concerning Their Personal Data?
As a user of Ultra Health’s Website, you have certain rights relating to your Personal Data. These rights
are subject to local data protection and privacy laws, and may include the right to:
• Access Personal Data held by Ultra Health;
• Erase/delete your Personal Data, to the extent permitted by applicable data protection and privacy laws
and to the extent technologically feasible;
• Receive communications related to the processing of your Personal Data;
• Restrict the processing of your Personal Data to the extent permitted by law;
• Object to the further processing of your Personal Data, including the right to object to marketing;
• Request that your Personal Data be transferred to a third party, if possible;
• Receive your Personal Data in a structured, commonly used, and machine-readable format;
• Rectify inaccurate personal information and, taking into account the purpose of processing the Personal
Data, ensure it is complete.
If you do not want to receive emails from Ultra Health, you may unsubscribe at any time by clicking on the
“Unsubscribe” link in each email communication or you may contact us at
support@ultrahealth.pro Please note
that if you opt-out of marketing emails, we may still send you important administrative messages, from which
you cannot opt-out.
Where the processing of your Personal Data by Ultra Health is based on consent, you have the right to
withdraw that consent at any time. If you would like to withdraw your consent or exercise any of the above
rights, please contact us at support@ultrahealth.pro.
How Can Users Update, Correct, or Delete Personal Data or Their User Account?
You have the right to request restrictions on the uses and disclosures of your Personal Data. While we are
not required to agree to all restriction requests, we will attempt to accommodate reasonable requests when
appropriate.
If you need to make changes or corrections to Personal Data, you may contact us at
support@ultrahealth.pro
In order to comply with certain requests to limit use of your Personal Data, we may need to terminate your
ability to access and/or use some or all of the Website. BY REQUESTING TO LIMIT USE OF YOUR PERSONAL DATA OR
DELETE PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE THAT ULTRA HEALTH WILL NOT BE LIABLE TO YOU FOR ANY
CORRESPONDING LIMITATION IN THE SCOPE OF THE WEBSITE OR TERMINATION OF WEBSITE ACCESS AS NECESSARY TO COMPLY
WITH YOUR REQUEST.
You have the right to request deletion of any Personal Data retained by Ultra Health. To request deletion of
your Personal Data, please email us at
support@ultrahealth.pro and include a description of the Personal
Data you would like removed. We will respond to all requests for data deletion as soon as reasonably
possible.
PROTECTION OF PERSONAL DATA
Is Personal Data Secure?
Ultra Health understands the importance of data confidentiality and security. We use a combination of
reasonable physical, technical, and administrative security controls to:
(i) maintain the security and
integrity of your Personal Data;
(ii) protect against any threats or hazards to the security or integrity of
your Personal Data;
(iii) protect against unauthorized access to or use of such information in our
possession or control that could result in substantial harm to you.
While Ultra Health uses reasonable security controls, WE CANNOT GUARANTEE OR WARRANT THAT SUCH TECHNIQUES
WILL PREVENT UNAUTHORIZED ACCESS TO YOUR PERSONAL DATA. ULTRA HEALTH IS UNABLE TO GUARANTEE THE SECURITY OR
INTEGRITY OF PERSONAL DATA TRANSMITTED OVER THE INTERNET, AND THERE IS NO GUARANTEE THAT YOUR PERSONAL DATA
WILL NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF ANY OF OUR PHYSICAL, TECHNICAL, OR
ADMINISTRATIVE SAFEGUARDS. ACCORDINGLY, WE DO NOT AND CANNOT ENSURE OR WARRANT THE SECURITY OR INTEGRITY OF
ANY PERSONAL DATA YOU TRANSMIT TO US. YOU ASSUME THE RISK THAT UNAUTHORIZED ENTRY OR USE, HARDWARE OR
SOFTWARE FAILURE, AND OTHER FACTORS MAY COMPROMISE THE SECURITY OF YOUR PERSONAL DATA AT ANY TIME.
What Safeguards Does Ultra Health Have in Place to Secure Personal Data?
Ultra Health stores Personal Data on secured servers and uses a combination of safeguards to protect your
personal information. Such safeguards include, but are not limited to, authentication, encryption, backups,
and access controls.
How Can Users Protect Their Personal Data?
Ultra Health has no access to or control over your device’s security settings, and it is your responsibility
to implement any device-level security features and protections you feel are appropriate (e.g., password
protection, encryption, remote wipe capability). We recommend that you take all appropriate steps to secure
any device that you use to access our Website.
Please note that Ultra Health will never send you an email requesting confidential information, such as
account numbers, usernames, passwords, or Social Security Numbers. If you receive a suspicious email from
Ultra Health, please notify us at
support@ultrahealth.pro
Further, if you know of or suspect any other security concern, please notify Ultra Health immediately.
What If Ultra Health Experiences a Data or Security Breach?
Ultra Health takes the security of your Personal Data seriously. In the event of a data or security breach,
Ultra Health will take the following actions:
(i) promptly investigate the security incident, validate the
root cause, and, where applicable, remediate any vulnerabilities within Ultra Health’s control which may
have given rise to the security incident;
(ii) comply with laws and regulations directly applicable to Ultra
Health in connection with such security incident;
(iii) as applicable, cooperate with any affected Ultra
Health user or client in accordance with the terms of Ultra Health’s contract with such user or client;
(iv) document and record actions taken by Ultra Health in connection with the security incident and conduct
a post-incident review of the circumstances related to the incident and actions/recommendations taken to
prevent similar security incidents in the future. Ultra Health will notify you of any data or security
breaches as required by and in accordance with applicable law.